SCOPE OF APPLICATION: These general terms and conditions of sale apply to all sales concluded by SARL Jacob-Seine Pixi & Cie, registered with the Paris Trade and Companies Register under number 384 016 218, located at 6 rue de l’Échaudé, 75006 Paris, with customers wishing to purchase goods offered for sale on its website www.pixietcie.com or onsite (6, rue de l’Échaudé).
CONDITION OF THE GOODS: The goods are sold in the condition in which they are found at the time of sale, with any imperfections or defects they may have. The buyer is responsible for examining each item before the sale and for requesting information from SARL Jacob-Seine Pixi & Cie regarding its characteristics.
INTELLECTUAL PROPERTY RIGHTS AND COPYRIGHT: Only the physical ownership of the movable item is transferred. The present sale does not in any way entail the assignment of any intellectual property rights or copyright.
AUTHENTICITY GUARANTEE: All items presented are guaranteed authentic.
PRICES: All prices are NET, in EUROS (EUR). Prices may be changed without prior notice. Payments are accepted only in EUR.
Accepted payment methods onsite (6, rue de l’Échaudé):
Carte Bleue, Visa, Mastercard or American Express, bank cheques, or wire transfers for France.
Visa, Mastercard or American Express, or SWIFT bank transfers for foreign customers.
Accepted payment methods on the website:
Visa, Mastercard, American Express or PayPal (secure payment provided by Ingenico epayment).
OWNERSHIP: Transfer of ownership takes place after full payment for the goods, in accordance with Law No. 80-335 of 12 May 1980.
LATE PAYMENT: Any delay in payment will automatically result, without the need for a reminder, in the application of late-payment interest at the rate applied by the European Central Bank to its most recent refinancing operation, plus 10 percentage points. Commercial buyers will also be liable for a fixed compensation of €40 (excl. VAT) for recovery costs or, if actual costs exceed this amount, compensation equal to those costs upon submission of supporting documents.
NON-PAYMENT – TERMINATION OF SALE: Should the price or any incidental fees remain unpaid 15 calendar days after the invoice date or, if specific payment deadlines appear on the invoice, 15 days after the earliest such deadline, SARL Jacob-Seine Pixi & Cie may automatically terminate the sale, without prior formal notice, at its sole discretion. If a deposit was paid, SARL Jacob-Seine Pixi & Cie will issue a credit note corresponding to the total amount including VAT.
SHIPPING & INSURANCE: Shipping costs are borne by the buyer.
Packaging is carried out with great care; items travel in complete safety (custom protective packaging).
Each shipment is insured by us up to the amount indicated on the purchase invoice (up to a maximum of €20,000). For higher amounts, additional insurance will be required at the buyer’s expense.
For France and international shipments, we ship via DHL Express (delivery within 1–2 working days), which will deliver the parcel to you. Packaging costs are included in the price.
A flat rate is offered for France and the rest of the world at €15 (VAT incl.). Shipping is free for orders above €1,200 (VAT incl.). This flat rate applies to items whose packaging is not oversized. For oversized packaging, a specific quotation will be provided.
Shipments are made only after payment has been received.
IMPORTANT: In the event of loss or damage, it is the customer’s responsibility to make the necessary reservations with the carrier within the legal time limits (from 48 hours to 7 working days depending on the destination—please refer to the carrier’s own terms and conditions, which shall prevail). Risk transfers to the customer upon handover of the parcel to the carrier (Incoterm CIP).
CUSTOMS: Payment of customs duties and clearance fees upon arrival of the parcel in the destination country is the sole responsibility of the customer. Of course, SARL Jacob-Seine Pixi & Cie may assist the buyer by liaising with DHL, which usually handles customs clearance.
CLAIMS: For online purchases only, in case of a delivery error or an apparent and previously unreported defect, claims must be made by email within 8 days (14 days for customers in France & the EU) of receipt of the parcel. In case a return is requested, shipping fees will be charged to the customer.
RIGHT OF WITHDRAWAL: For online purchases only, any request to exercise the right of withdrawal must be made by email within 8 days (14 days for customers in France and the EU) of receipt of the parcel (cf. Law No. 2014-344 of 17 March 2014).
Refund: the purchase price minus return shipping costs, additional packaging costs, insurance fees and any applicable customs duties will be credited to the buyer’s account within 7 days of receipt of the parcel. Please refer to the withdrawal form to be completed in this case.
RETURN OF GOODS: For online purchases only, no returns will be accepted without prior agreement. After approval (justified claim or exercise of withdrawal rights), we will request that the goods be repacked carefully in their original packaging. Return instructions will then be provided. If the original packaging is lost or damaged, the customer must provide equivalent packaging at their own expense. Items damaged, deteriorated, or soiled due to customer negligence will not be refunded.
APPLICABLE LAW & JURISDICTION:
All our sales are governed by French law, regardless of the client’s country of residence, place of order, or place of delivery.
Our terms and conditions are translated into foreign languages for informational purposes; only the French version shall prevail in case of dispute over any other foreign-language version or conflicting document.
If any provision of our terms is deemed invalid, void, or unenforceable for any reason, that provision will be treated as severable and will not affect the validity of the remaining terms.
In case of dispute, the customer must first contact SARL Jacob-Seine Pixi & Cie to seek an amicable solution. Failing an amicable settlement, any dispute relating to the interpretation of the present terms shall fall under the exclusive jurisdiction of the Paris Commercial Court. The liability of SARL Jacob-Seine Pixi & Cie shall in all cases be limited to the amount of the order.
PERSONAL DATA PROTECTION: No banking information is stored on the website. For each purchase, you will need to re-enter your payment details (Visa, Mastercard or American Express).
In accordance with the French Data Protection Act No. 78-17 of 6 January 1978, as amended by Law No. 2004-801 of 6 August 2004, you have the right to access, rectify and object to your personal data. You simply need to write to SARL Jacob-Seine Pixi & Cie, 6 rue de l’Échaudé, 75006 Paris, indicating your full name and postal address.
No banking information is stored on the website. For every purchase, you will need to re-enter your payment details (Visa, Mastercard, or American Express card number).
In accordance with the General Data Protection Regulation (GDPR) 2016/679 of 27 April 2016 and the French Data Protection Act No. 78-17 of 6 January 1978 as amended, you have the following rights regarding your personal data:
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
You may exercise these rights by writing to us at the following address: SARL Jacob-Seine Pixi & Cie, 6, rue de l’Echaudé 75006 Paris, or by email at info@pixietcie.com. Please include your full name and address to help us process your request.
Your personal data is collected for the following purposes:
To inform you electronically about events, evening programmes, and fairs in which SARL Jacob-Seine Pixi & Cie participates.
To inform you electronically about new figurines or other merchandise available in our Paris boutique or on our website.
To inform you by regular mail about certain new releases.
The company SARL Jacob-Seine Pixi & Cie may share certain personal data with third parties only in the following cases:
To ensure the provision of services (shipping, customs services, secure online payments).
To verify the compliance of operations related to the sales process, particularly with administrative and judicial authorities authorised to access such information.
The company SARL Jacob-Seine Pixi & Cie retains personal data until the data subject requests its deletion or unsubscribes from our newsletter using the following link: [Unsubscribe].
You also have the right to withdraw your consent at any time. Furthermore, you have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) if you believe that the processing of your personal data violates the GDPR.
We implement all appropriate technical and organisational measures to ensure the security of your personal data and prevent access by unauthorised third parties.
Company name: SARL Jacob-Seine Pixi & Cie
Registered office: 6, rue de l'Echaudé 75006 Paris
Tel.: +33 1 46 33 88 88
Email: info(at)pixietcie.com
Paris Trade and Companies Register (RCS) 384 016 218
VAT number: FR36 384 016 218
Legal form: SARL with a share capital of €10,000
Publication director: Thaddée Poliakoff
Website design: GC INTERACTIF
Hosting provider: OVH - 2 rue Kellermann - 59100 Roubaix - France
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